Terms of Sale
This Agreement contains the terms and conditions that apply to customers for purchases from zone4flooring.com which is a wholly owned subsidiary of Prime Nest, LLC. Customer agrees to be bound by and accepts this Agreement as applicable to Customer’s purchase of product(s) from zone4flooring.com, and/or the zone4flooring.com Internet Website hereinafter named the “Site.” As a condition of sale, Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions apply (i) unless Customer has signed a separate formal purchase Agreement with zone4flooring.com, in which case the separate Agreement shall govern; or (ii) unless other zone4flooring.com standard terms apply to the transaction as noted herein or elsewhere. These terms and conditions are subject to change without prior written notice at any time, in zone4flooring.com sole discretion.
YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF SALE IS INCLUDED IN YOUR ACCEPTANCE OF THE TERMS AND USE OF THIS WEBSITE.
1. ORDER ACCEPTANCE POLICY
Customer’s receipt of an electronic or other form of order confirmation does not signify zone4flooring.com acceptance of Customer’s order, nor does it constitute confirmation of zone4flooring.com offer to sell. All orders are accepted in State of New Jersey, United States. zone4flooring .com reserves the right at any time after receipt of Customer’s order to accept or decline Customer’s order for reasonable cause including but not limited to lack of availability of products, failure by Customer to satisfy payment terms, and/or breach by Customer of this Agreement. If payment has been remitted for the purchase and zone4flooring .com cancels Customer’s order, zone4flooring.com shall forthwith issue a refund equal to the amount remitted for the unaccepted or cancelled order.
2. PAYMENT TERMS
Terms of payment are within zone4flooring.com sole discretion and unless otherwise agreed to by zone4flooring.com , payment must be received or otherwise authorized or secured in a form approved by zone4flooring.com prior to zone4flooring.com acceptance of an order. Payment for the products will be made by approved credit card, wire transfer, electronic funds transfer or some other prearranged payment method agreed to by zone4flooring.com . Invoices are due and payable by the payment date(s) specified through electronic (including but not limited to e-mail), facsimile (fax) and/or verbal confirmation between zone4flooring.com and the customer. zone4flooring.com may invoice parts of an order separately. Orders are not binding upon zone4flooring.com until accepted by zone4flooring.com. Any quotations given by zone4flooring.com will be valid for the period stated on the quotation. zone4flooring.com reserves the right to adjust or cancel quotations as required.
3. SHIPPING
Shipping is done to the address as on the order and no change is allowed once the order is placed on the website. Customer is responsible for all costs related to shipping product to the location specified by Customer. It is Customer’s responsibility to provide contact information that allows the shipper to contact Customer when the shipment is made. Shipping rates are for standard pick-up and delivery only. Additional storage and/or shipping charges and other warehouse charges may apply if Customer cannot be contacted, or is not available, to receive product; or if product is redirected upon Customer’s request. If a shipping rate is quoted at an incorrect rate due to typographical error or error in pricing information received from zone4flooring.com suppliers,
4. TAXES
Customer is responsible for all sales, use, excise, value-added and other charges associated with the order, however designated, including any duties, clearance charges or other destination charges. If applicable, a separate charge for such items will be shown on zone4flooring.com invoice.
5. TITLE RISK OF LOSS
Title to product passes from zone4flooring.com to Customer upon physical shipment of product to Customer by zone4flooring.com , unless otherwise stated in terms of purchase (e.g. Letter of Credit). Customer assumes responsibility for the loss or damage during transit regardless of the carrier.
6. WARRANTIES
zone4flooring.com doesn’t provide any warranties once the product is installed or the return period has passed, whichever comes first. All transactions for returns or exchanges must be processed first through zone4flooring.com Returns Department. Customer is responsible for all shipping and handling charges of returns. Whenever possible, all items must be in “as new” condition, in original packaging and with all manuals and accessories, wherever applicable. The original packing slip must be included and the RMA number visible on the package. zone4flooring.com may require a short written explanation and a photograph or digital image of the defective product. In some cases an on-site inspection of the product will be required. zone4flooring.com Returns Department will advise Customer of the details specific to the claim.
7. PROMOTIONS
zone4flooring.com , at its discretion, may run special promotions including but not limited to price reductions from time to time. Any promotional offers are only valid on the orders placed and paid for during the advertised period of such promotions, and will not be honored on past purchases that have been shipped prior to the Promotion or on any future orders where a delayed shipping is required. If for any reason other than the Customer's request, zone4flooring.com is not able to ship an order and an item goes on a Special Promotion before shipping, the Customer may request zone4flooring.com to apply the Promotion on that order. zone4flooring.com , at any time, may cancel any Promotion at its discretion.
8. DISCLAIMER
zone4flooring.com EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. zone4flooring.com ALSO DISCLAIMS ANY IMPLIED WARRANTY ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. zone4flooring.com DOES NOT WARRANT THAT THE PRODUCT(S) WILL BE ERROR-FREE, OR WARRANT THAT EACH DEFECT WILL BE CORRECTED. zone4flooring.com DOES NOT WARRANT THAT ALL PRODUCTS COMPLY WITH SPECIFIC GEOGRAPHICAL COMPLIANCE OR REGULATORY RESTRICTIONS. IT IS CUSTOMER’S RESPONSIBILITY TO ENSURE THAT USE OF PRODUCTS PURCHASED COMPLIES WITH LOCAL JURISDICTION CODES AND WITH ALL REGIONAL, NATIONAL AND INTERNATIONAL LAWS AND REGULATIONS. zone4flooring.com FURTHER DISCLAIMS ANY PATENT/INTELLECTUAL PROPERTY RIGHTS, WARRANTIES OR INDEMNITIES WITH RESPECT TO ANY LOCKING/CONNECTING SYSTEM(S) USED BY MANUFACTURERS OF LAMINATE, ENGINEERED WOOD, OR OTHER PRODUCTS SOLD BY zone4flooring.com
9. LIMITATION ON DAMAGES
zone4flooring.com DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN. zone4flooring.com WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF REVENUE OR OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF THEY WERE FORESEEABLE OR IF zone4flooring.com WAS ADVISED OF THE POTENTIAL OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, zone4flooring.com IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT. THIS LIMITATION WILL APPLY REGARDLESS OF THE FORM OF ACTION (I.E. WHETHER THE LAWSUIT IS IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE).
10. Processed Orders
All orders are processed in the sequence they are received. However we have the right to change this with our without any notice. Any cancellation once the order is ready to ship has already incurred costs at the warehouse and we charge 25% fee to stock it back in. We recommend you to plan and give ample time for the order to be delivered before your scheduled installation.
11. RETURN POLICY
Customers who purchase from zone4flooring.com can return product for any reason within 30 days of order and get a refund minus any shipping and restocking fees as long as product has NOT been installed and is in original packaging free from any alterations. You would have to initiate an RMA for that by contacting us on email. This process can take upto 3 days. The product must be returned in its entirety and in the same condition as when it arrived at the original destination and must not have been installed, removed and then returned. zone4flooring.com reserves the right to charge a 25% re-stocking fee on all returns. All costs associated with returns are Customer’s responsibility. Fees will be waived if we sent wrong product. All other returns are subject to 25% restocking fee plus shipping charges. All orders must be on a pallet and shrink wrapped regardless of how product was delivered. The Customer is also responsible for providing proof of delivery on the returns if required by zone4flooring.com
Customers who purchase by the container-load may cancel their order and receive a full refund up until zone4flooring.com physically ships the product(s). Once the order is physically shipped, it is too late for the customer to cancel or change any order without incurring additional shipping costs and/or restocking fees as stated above.
12. CURRENCY
All references to monetary amounts, including prices, on the zone4flooring.com Website (the “Site”) and in this Agreement shall be in U.S. currency.
13. OTHER DOCUMENTS
Other than as specifically provided in any separate formal purchase Agreement between Customer and zone4flooring.com , these terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written Agreement signed by both Customer and zone4flooring.com
14. TERMS OF USE
Your access to, and use of the Site is governed by zone4flooring.com Terms of Use. By using this Site, you signify your acceptance without modification of these Terms of Use. The Terms of Use are subject to change without prior notice at any time, in zone4flooring.com sole discretion so you should frequently review the Terms of Use and applicable policies from time to time to understand the terms and conditions that apply to your use of the Site. In the event of any inconsistency between this Agreement and the Terms of Use, the terms of this Agreement shall prevail.