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SHIPPING POLICY
At Zone4flooring, we strive to deliver your flooring products promptly and efficiently. Our shipping policy aims to provide clarity and convenience for your purchase experience.
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Processing Time: Orders are processed within [number of business days] of receipt, excluding weekends and holidays.
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Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs and estimated delivery times vary based on the destination and the selected shipping method.
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Tracking Information: Once your order is dispatched, you will receive a shipping confirmation email containing tracking details, allowing you to monitor the status of your delivery.
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Shipping Restrictions: Please note that certain products may have shipping restrictions due to size, weight, or location. We will notify you promptly if any such restrictions apply to your order.
RETURN POLICY
Our goal is your complete satisfaction with your flooring purchase. If for any reason you are not entirely satisfied, our returns policy ensures a hassle-free process for returns and exchanges.
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Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and returned within [number of days] from the date of delivery.
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Return Process: To initiate a return, please contact our customer service team with your order details. We will provide instructions and assist you throughout the return process.
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Return Shipping: Return shipping costs may apply unless the return is due to an error on our part or a defective product. Please ensure the product is adequately packaged to prevent damage during return transit.
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Refunds/Exchanges: Upon receipt and inspection of the returned item, we will process the refund or exchange according to your preference and in compliance with our policies.
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Please refer to our complete Shipping and Returns Policy for more detailed information. If you have any further questions or need assistance, our dedicated customer service team is available to help. Your satisfaction is our priority, and we aim to make your shopping experience with us as seamless as possible.
